Shipping & Delivery Policy

At Palm Springs Mattress we strive to process and deliver your custom mattress orders as quickly as possible. Most orders are typically received within approximately 10 business days from the time of purchase. However, please note that delivery times may vary depending on your location and the specifics of your order.

While we aim to provide an accurate delivery estimate, please allow for a few extra days in case of unforeseen circumstances such as weather delays, remote locations, or logistical challenges. If your order is expected to take longer than the standard timeframe, we will notify you with updated delivery information.

For oversized mattresses, additional production or shipping time may be required. In these cases, we will keep you informed and work to deliver your order promptly.

We are committed to ensuring a smooth delivery process and will communicate any delays or exceptions should they arise. Thank you for your understanding and patience as we work to provide you with the highest quality custom mattresses.